Shipping Policy

Shipping Policy

Order Processing Time

  • Orders are processed within 2–3 business days after payment is confirmed.

  • Orders placed on weekends or public holidays will be processed on the next business day.


Shipping Methods & Delivery Time

We offer only domestic shipping:

Domestic (Thailand)

  • Standard Delivery: 1–3 business days after dispatch

  • Express Delivery: 1–2 business days after dispatch


Shipping Fees

  • Domestic shipping fees are THB 90 | THB 120 for outside Bangkok.

  • Free domestic shipping is available for orders over THB 2,500 (after discounts).


Order Tracking

  • Once your order is shipped, you will receive a shipping confirmation email with a tracking number.

  • Tracking may take up to 24 hours to update after shipment.


Address Accuracy

  • Please ensure your shipping address is complete and correct before confirming your order.

  • We are not responsible for delays or failed deliveries due to incorrect or incomplete addresses.


Delayed or Lost Shipments

  • While we strive to ensure timely delivery, delays may occur due to weather and courier issues.

  • If your package has not arrived within the estimated delivery time, please contact us at LINE OA: @kintothailand with your order number.


📩 For shipping inquiries, please contact us via | LINE OA: @kintothailand